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Policies and FAQs

I accept payment through PAYPAL for local and international customers.

Custom orders are non-refundable.
Additional Policies and FAQs
Please note, there might be some slight differences in the color tone/shade of the website's photo and the actual item.

Please note, there might be some slight differences in the color tone/shade of the website's photo and the actual item. That is due the photo edition made by the photographers and different screen calibrations.
 
The structure from the fabric can also be changed by the fabric suppliers. 
 
If you have any concern or doubt about colors and structures please email us before your order. 

SHIPPING

Orders will be shipped within 10-14 working days of receiving payment.
Shipping is with FedEx, UPS, DHL and DPD incl track and trace.
I ship to the address given at the time of purchase. 
Please note that I can not be held responsible if your package is delayed further for reasons which are out of my control such as delays due to national disasters, post office strikes or customs.

INTERNATIONAL ORDERS:

I ship by FedEx, UPS, DHL and DPD International. . This take 2-4 shippingdays. For some countrys it takes longer.

If your country charges customs fees or duties, those are your responsibility and have not been paid by my store.

Mii-Estilo accepts returns and exchanges, but you have to keep in mind that: - We are not responsible for wrong size selection; - For refunding, we have to receive the item, OR be contacted WITH the tracking number of the return WITHIN 7 business days; - We don’t refund shipping cost, and don’t pay return shipping costs as well; - The items will go through analysis: we only accept items that were NOT washed or used and we DO NOT receive damaged or alterated items;

If you fit into these conditions you can return or exchange your items.

RETURNING: - You must return the dress within 7 days; - You must write on your invoice that it is a return, and the invoice must be attached on the item; - You will be charged a 30% fee on the value of the dress, the remaining balance will be refunded via the same method of payment that you chose to pay your order.

EXCHANGING: - You must return the dress within 7 days; - You must write on your invoice that it is a return, and the invoice must be attached on the item; - You have to purchase a new order in our webshop; - Once the dress in checked, and everything is ok, the undesirable item will be fully (100%) refunded.

Other‚Äč:

  • Please note, there might be some slight differences in the color, tone/shade of the website photos and the actual item.
  • The photographer is always responsible for the safety of his/her client. Mii Estilo is therefore not responsible for any accidents.